VODACOM TO REIMBURSE USERS FOR LOST DATA, AIRTIME

VODACOM TO REIMBURSE USERS FOR LOST DATA, AIRTIME

Affected Vodacom users vented their frustration on social media after receiving depletion notifications.

JOHANNESBURG – Vodacom has apologised to its customers following numerous complaints of disappearing data and airtime.

In a series of tweets, the cellphone network says that there was a technical error on Monday night which made customers unable to use data bundles.

Affected Vodacom users vented their frustration on social media after receiving depletion notifications.

Vodacom’s Byron Kennedy says they have started the process of paying customers back.

“In instances like this, we want to make sure that our customers aren’t inconvenienced. We are aware that there was a billing issue overnight and we’ll make sure that our customers are reinstated (sic).”

Sifiso Zulu / EWN

Facebook Comments

About author

Nigerians in South Africa
Nigerians in South Africa 1716 posts

We are about democracy, human rights, public opinion, political behavior, civil rights and policy aimed at improving the human condition, with a focus on African countries.

You might also like

Nigerians in South Africa aren’t here to ruin, steal or plunge resources – Darlington Steve

The issue of immigrants and expatriates is a very sensitive topic to South Africa. The state and many citizens view migrants as undesirable simply because of their national origins. As

Community 0 Comments

THE UNITED STATES DEPARTMENT OF JUSTICE ARREST 74 EMAIL FRAUDSTERS INVOLVED IN NIGERIAN BEC SCAMS

The United States Department of Justice announced Monday the arrest of 74 email fraudsters across three continents in a global crackdown on a large-scale business email compromise (BEC) scheme. The

TOTAL TOURIST ACCOMMODATION INCREASE IN SEPTEMBER: STATSSA

Total income for the tourist accommodation industry increased by 1.8% in September this year‚ compared with the same period last year‚ Stats SA figures released on Monday indicate. The figures

0 Comments

No Comments Yet!

You can be first to comment this post!

Leave a Reply